100% Customer Satisfaction Guarantee.

We will refund or re-produce free of charge any products that do not live up to our high standards. Simply email us at hi@picsme.co.uk with your order number and query.

Lead Times

We despatch more than 99% of your orders on time. That's why we have one of the highest trust pilot ratings in our categories.

Please email if you require a quicker lead-time.

Delivery Times From Order

Within Mainland United Kingdom

Free Shipping on Orders £30.00 or over (not applicable with Express Shipping)

2 Working days delivery £7.00 Express Shipping (this applies to Personalised Mugs only)

3 Working days delivery £4.00

4 Working day delivery £3.50

Large Canvases 4 working day day delivery £8.99

Outside Mainland United Kingdom

4 working day delivery £9.60

Other Information

We only delivery using tracked delivery services.

You will receive a tracking link from Picsme once your order has shipped.

Our packages are safe to send as gifts. We do not include any billing or Picsme company information in our packages.